A: Since every business has unique needs, we provide custom quotes based on the scope of work and the specific blend of services you require. This approach ensures you only pay for what you need and get a solution that’s perfectly aligned with your goals.

A: It's simple! Just click the "Build Your Custom Plan" button on our pricing page to schedule a free, no-obligation consultation. We'll discuss your needs, and you'll receive a detailed proposal tailored to your business.

A: Several factors help us determine your custom price, including:

The number of social media platforms we will manage.

The volume of content creation (e.g., graphics, video, blog posts).

The level of administrative support required.

The complexity and size of your online community.

The overall scope and intensity of the work.

A: For consistent results and strategic growth, we recommend a long-term partnership, starting with a three-month engagement to align our processes and deliver meaningful impact. However, we offer both monthly and project-based retainers to provide flexibility.

A: Yes. Our tiered packages already incorporate the value of bundling our services, which offers a more cost-effective solution than purchasing them individually. We believe in providing comprehensive support for a predictable monthly investment.

A: Because we provide a bespoke service, a one-size-fits-all price doesn't do justice to your unique needs. We first need to understand your business, goals, and challenges through a complete intake process. After this assessment, we will build a custom proposal and provide you with an accurate quote."

A: Absolutely. While our tiered packages are designed as a starting point, they are fully customizable. For example, if you need more community engagement but less virtual assistance, we will build a plan that reflects that.

A: Our Social Media Management service focuses on the tactical side: content creation, scheduling, and consistent posting to build your brand presence. Our Community Engagement service is more strategic, concentrating on nurturing relationships, fostering dialogue, and building loyalty among your audience.

A: Our virtual assistance services are flexible and can be tailored to your needs. Common tasks include calendar management, email organization, customer service support, research, and basic website updates.

A: As your business evolves, your service package can too. We conduct regular check-ins to ensure our services continue to meet your needs and can adjust your plan as required. Our goal is to be a long-term growth partner for your business.

A: Once we agree on a service package, you will be invoiced on a monthly retainer basis. Payment is due [insert your payment terms, e.g., on the 1st of each month]. For project-based work, a portion of the fee may be required upfront.

A: It's a simple, straightforward process:

Consultation: We start with a discovery call to discuss your goals and challenges.

Proposal: We provide a custom proposal outlining your tailored service package and pricing.

Agreement: Once approved, we sign an agreement and begin the onboarding process.

Launch: We get to work, focusing on building your brand and streamlining your operations.

A: We provide regular, easy-to-understand reports on the progress of your services, including key metrics and insights. You can expect consistent communication throughout our partnership via email and scheduled calls.

A: We understand that business needs can change and new opportunities arise. When you have a request that falls outside your agreed-upon package, we follow a simple, transparent process:

Request review: We'll first assess your request to determine if it's within the scope of our current agreement.

Strategic discussion: If it's out-of-scope, we'll discuss the request's impact on your goals, our timeline, and any additional resources required. This conversation ensures we fully understand your needs and can recommend the best path forward.

Proposal for additional work: We will provide a formal "change order" or a separate proposal outlining the additional services, including the cost and timeline. This ensures we both have a clear and documented understanding of the updated project.

A: We prioritize the deliverables outlined in your current package to ensure we meet our original commitments. The impact of a new request will depend on its complexity and urgency. We will clearly communicate any potential adjustments to your existing project timeline during our strategic discussion.

A: Any new work outside your package will be priced separately based on its scope and the time required. We can add it as a one-time project fee or integrate it into your ongoing package with an adjusted monthly retainer. We will always discuss and agree on the pricing before any additional work begins.

A: Yes, we can often accommodate small, one-off requests. We recommend keeping a running list of these tasks to be addressed during our check-in calls. If it can be completed quickly and without impacting other deliverables, we can often fit it in. If it requires more time, we will discuss the best way to move forward.

A: We're happy to discuss upgrading your package to accommodate your evolving needs. We'll reassess your requirements and provide an updated package proposal to align with your new goals. Our goal is to be a flexible and long-term growth partner for your business.